Refund Policy

This Refund Policy (the "Policy") governs the terms and conditions for refund requests on Mvnthemes ("we," "us," or "our"). By using our platform, you agree to abide by the terms of this Policy. Please read this Policy carefully.

1. Eligibility for Refunds

1.1 Digital Products: Refunds are generally not available for products due to their intangible nature. However, we will consider refunds in the following situations:

  • If a purchased digital product is significantly different from its product description.

  • If the digital product is inherently defective and cannot be used as intended.

  • If a refund request is made within [Number of Days] days of the purchase date.

1.2 Service Fees: Service fees, including transaction fees, are non-refundable.

2. Refund Processing

2.1 Approved refunds will be processed using the original payment method used for the purchase.

2.2 Refunds will be issued within 1 - 2  business days from the date your refund request is approved.

3. Refusal of Refunds

3.1 We reserve the right to refuse a refund if the request does not meet the eligibility criteria or if we suspect abuse of our refund policy.

4. Chargebacks

4.1 If a chargeback is initiated through your payment provider, we may suspend or terminate your account until the chargeback is resolved.

5. Changes to this Policy

5.1 We may update this Policy to reflect changes in our practices. Any substantial changes will be communicated to you through our platform.

5. Contact Information

If you have questions or concerns about this Policy or need to request a refund, please contact us at support@mvnthemes.com.